FRANCE, PORTUGAL, SPAIN:
no delivery fees.
delivery costs 10 euros.
all our products are on preorder, meaning it has not been produced yet! production is launched once the sale is over, thus we avoid overproducing and fabric waste, which allows us to offer you a great price. this is also better for the environment. in return, we will ask for your patience while your product is. being produced, more or less a month until you can finally receive your sustainable object. our lead times can be found on each product page. if you have any questions about your delivery, please contact us at firstname.lastname@example.org or per WhatsApp at this number: +33(0)6 69 13 09 57.
RETURNS & EXCHANGES
a change of heart? you have 14 days from receiving your order to send your item back to us. items must be sent back to us unused with all labels still attached. returns that do not meet our policy will be sent back to you. please write an email at email@example.com. to get a shipping label for your return.
exchanges are possible in the limit of the returns we received. indeed as we work on a preorder basis, we do not hold any stock. the only stock we might have, is the returns we receive. please not the cost of shipping for an exchange is at your cost, and costs 20 euros.